HMRC enquiry help for online sellers
HMRC Enquiry & Compliance Check Help for Online Sellers
Got a letter from HMRC? Online sellers are getting more of them as marketplaces share seller data with HMRC. We review what they are asking, put your records right and respond for you, so you are not facing it alone.
Help With Every Stage Of An HMRC Query
From the first letter to the final reply, we deal with it so you do not have to.
Letter Review
We read what HMRC has sent, explain it in plain English and work out what they are really asking.
Records Check
We go through your sales, fees and expenses across every platform to find any gaps before HMRC does.
Responding To HMRC
We prepare and send the response, and deal with HMRC directly where you authorise us to.
Correcting Past Returns
If something was missed or wrong, we put it right and tell HMRC the right way.
VAT And Income Tax Checks
Enquiries into VAT returns, Self Assessment or Corporation Tax, handled alongside your normal accounts.
Getting Compliant Going Forward
Clean bookkeeping and reminders so the next letter is a non-event.
Why Ecommerce Sellers Get Letters
Marketplaces and platforms report seller activity to HMRC. If what they report does not match your tax return, you may get a letter. It does not mean you have done something wrong, but it does need a proper reply.
An Accountant Who Understands Marketplace Data
We work with sellers on Amazon, eBay, Etsy, Shopify, Vinted and more, so we know how platforms report sales and fees and how to reconcile them to your return.
How We Handle Your HMRC Letter
Three simple steps, and we keep you updated all the way through.
Send Us The Letter
Send us what HMRC has sent you, along with the reply date. We will tell you what it means.
We Review And Agree A Plan
We review your records and agree the best way to respond before anything goes to HMRC.
We Respond To HMRC
We respond to HMRC and keep you updated until the enquiry is closed.
Calm, Clear Handling Of HMRC Queries
Most enquiries are far less frightening once someone who knows marketplace data is dealing with them. We keep things factual and organised from the first letter to the last.
Mistakes We Help You Avoid
Ignoring the letter. Missing the response date. Sending HMRC figures that do not match your records. Guessing at what they want.
Fixed Fees, Agreed Up Front
We agree the price before we start, so there are no surprise bills while the enquiry runs. Get an instant quote.
HMRC Enquiry Help: FAQs
I Have Received A Letter From HMRC. What Should I Do?
Do not ignore it, and note the reply date. Send it to us and we will tell you what it means and what to do.
Does A Letter Mean I Am In Trouble?
Not necessarily. Many are routine checks or prompts to review a return.
Can You Speak To HMRC For Me?
Yes, once you have authorised us as your agent.
What If I Have Made A Mistake In A Past Return?
We can review it and correct it with HMRC the proper way.
How Much Does It Cost?
We quote a fixed fee based on the work involved. Request an instant quote.
Do You Only Help Existing Clients?
No, we can help with one-off enquiries too.
Thank you for reading our FAQs. If you don’t see what you’re looking for, browse our complete FAQ section or contact us – we’d love to hear from you.