I want to change my accountant, how does it work?

When you’ve had an accountant for a while and you’re not receiving the services you chose when you first began using them, your needs have since changed, or just generally you feel like you’re missing out, then it may well be time to consider changing your accountant.

As an e-commerce entrepreneur, you have plenty to keep you occupied to maintain a growing business and having the right accountant by your side can make a difference in how you perceive your business’ financial health and the future potential for it. We’ll cover some useful questions and answers below to help you consider how changing your accountant can help your business.

What do I need to do to change my accountant?

If you’re looking to change your accountant, you’ll need to find some potential accountant options which you feel could help you better than your previous accountant and get in touch with them and let them know your current position and business. Once you’ve made contact and heard back, then you’ll need to make sure the services offered are what you need and they are affordable and you’ll get enough value back to support your e-commerce business’ growth.

Can I find a local e-commerce accountant?

Finding an expert locally can not always be possible depending on your geographical location, so that’s why we’re fully virtual and accessible accountants available from anywhere thanks to modern technology, so there’s no need to feel like you need a local accountant.

Once I’ve chosen them, will it be easy to change my accountant?

Every accountant may have different processes in place to transition you over, but with many accounting bodies, there are steps to take for your new accountants to get in touch with your old accountants. When we take on new clients, we aim to make the transition smooth and simple by taking away the painful and slow processes which you may have had or are still having. If you’re looking to get the process started, then get in touch.

If I change my accountant today, then can I get my accounts soon?

The process to changing your accountant should be just that easy to get started and it is, but realistically, we’ll need some time to ensure your accounts are in order and fill in any potential missing information, but we would hope to be able to get any additional work done within a timely manner.

We would like to advise that whilst being your accountants, we will need to have good, quick communication with someone on your team to ensure that we can get the information we need to be able to deliver great service to you.

My accountant’s communication is poor, will you be better?

We aim to provide a great service as possible, so we keep those communication lines open and make ourselves accessible as your accountant – you shouldn’t need to try and chase us constantly or worry that you’re using our time up as we’re a service and resource. You’ll be able to get in touch with us via e-mail, Zoom and for some special packages Slack too and we’ll never take longer than 24 hours to get back to you.

Next steps

So if you’re looking for e-commerce accountants who are ready to help you become more financially efficient and scale well then it’s time to get in touch with our team and move to the next level today.

The best time to start is now.